Support made easy
Got a question? Need to send us some details? Whether you want speak to someone or share account info, we’re here to help. Choose the form that fits your needs, and we’ll take care of the rest.
The fastest way to get in touch is to chat to us online. Available 24/7.
We're here for you
Whether you’re looking for quick tips or need answers to common questions, visit our Help Centre.
Help CentrePlease call our Emergency Line on 03452 068 999 so we can get you back on supply quickly! This number is reserved for loss of supply enquiries only (Open 8am – 10pm, 7 days a week)
03 numbers are UK wide numbers that are charged in the same way as 01 and 02 numbers.