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General Enquiries
0330 3337 4428:00am — 8:00pm Mon — Fri
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Moving Home
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Billing enquiry
0330 0535 6698:00am — 6:00pm Mon — Fri
General Enquiries
0330 3337 4408:00am — 8:00pm Mon — Fri
8:00am — 5:00pm Sat & Sun
Moving Home
0345 2068 7778:00am — 8:00pm Mon — Fri
8:00am — 5:00pm Sat
9:00am — 5:00pm Sun
Sign Up
0345 2068 7778:00am — 8:00pm Mon — Fri
8:00am — 5:00pm Sat
9:00am — 5:00pm Sun
Emergency Line
0345 2068 9998:00am — 10:00pm everyday
Automated Top-up Line
0345 2068 333Open 24 hours
Automated Meter Reading Line
0345 2093 750Open 24 hours
Billing Enquiry
0333 0156 6628:00am — 6:00pm Mon — Fri