Call Volume

Due to a high volume of calls today, you may experience a longer wait time when trying to call our Customer Service Team.

If you need a first loan why not download our app called My Utilita from the app store and see if you qualify for a loan.

Notice to 'Our Power' customers.

OFGEM have just announced that you will be changing to us for your energy, and we’re delighted to have you. For more about your switch, click here

If you're a pre-payment customer, you can continue to top-up as normal - to top-up, click here.

How can we help?

Our Help Centre is here to answer any questions you may have.

What would you like to talk to us about?

Watch our
Help Videos.

Our videos are here to provide tips, support and helpful information about your smart meters.


Get your FREE In-Home Display Cover.

Added grip and a splash of colour. We’ve developed a range of skins for our Smart In-Home Displays, that we hope will brighten up your day.