We are currently experiencing isolated technical difficulties with our phone lines due to high call volumes, this may cause some customers difficulties in connecting to an advisor .
We appreciate your patience during this time and apologies for any inconvenience caused.
Prepayment meters allow you to see your remaining balance, which can give you a better idea about how much your energy is costing as you use it - this can help you to save energy and money.
We will handle the whole process for you. The transfer will be completely seamless as the same pipes and wires are used by all suppliers.
No more bills, just easy-to-manage top-ups, automatically credited to your smart meters.
Our videos are here to provide tips, support, and helpful information about your smart meters.
If you've not been able to find the answer to your question, please get in touch below.