How we can help
Whatever you need help with, our Energy Experts will listen, explain your options clearly and help you take the next step.
Use the PayPoint or Payzone terminal in your local Hub to top-up your meter or make a payment.
Speak to an Energy Expert about your smart meter, Smart Display, or any problems you’re experiencing.
Discover practical ways to understand your usage, reduce energy waste and make your home more energy efficient.
Learn more about the schemes, services and additional support that may be available to you.
Use the PayPoint or Payzone terminal in your local Hub to top-up your meter or make a payment.
Speak to an Energy Expert about your smart meter, Smart Display, or any problems you’re experiencing.
Discover practical ways to understand your usage, reduce energy waste and make your home more energy efficient.
Learn more about the schemes, services and additional support that may be available to you.
Not with Utilita yet? Visit us to find out more about our energy services and whether they could be right for you.
Meet our Energy Experts, explore useful products, join practical workshops and discover how our accessible Hubs support the communities around them.
Inside our Energy Hubs
No jargon. Just straightforward support.
Sometimes it’s easier to talk things through in person. Our Energy Experts are here to answer your questions and help you feel more in control of your energy.
No phone menus. No searching for answers. Just friendly, face-to-face support from someone ready to help.
Handy products for your home
Explore a range of affordable products designed to make everyday life at home easier and more energy efficient.
The products available may vary between Energy Hubs.
Simple advice. Smarter habits.
Our Energy Experts run activities and workshops to help people understand their energy use, reduce waste and make more informed choices at home.
We also offer educational sessions for schools, helping children become energy-saving superstars through fun and engaging activities.
Our Energy Hubs are part of the communities they serve. We work with local organisations, schools and community groups to share energy advice, offer practical support and create welcoming spaces for local people.
Bring the Energy Hub to you
Our mobile Energy Hub can visit organisations and community events, bringing friendly, face-to-face energy advice directly to you.
Free community spaces
Selected Energy Hubs have welcoming spaces that local groups and charities can use for meetings, activities and events.
Support designed around you
We want everyone to feel welcome in our Energy Hubs. That means making our spaces, information and support accessible, inclusive and easy to use.
We’re proud to work with Diversity & Ability to help us create a better experience for customers, colleagues and the communities we support.
Find your nearest Energy Hub, check the opening hours and see how our Energy Experts can help.