Planned Maintenance

We’ll be carrying out planned maintenance on Tuesday 22 June from 8pm to 2am. During this time, top-ups will be unavailable but don’t worry – if you’re a PAYG customer, you’ll be in Friendly Credit hours until 10am on Wednesday morning so your energy won’t be affected.

We've updated our online payments. Sign in to My Utilita or make a guest payment.

Smart ways to pay.

Pay As You Go

Top-up online with My Utilita. Sign in, create an account or just top-up.
Top-Up Now

Your My Utilita sign in details may be different from the one used to access our old Top-up App.

If you’ve not registered for My Utilita, you can create an account or top-up as normal.

Top-up as normal

Pay a Bill

Make a payment towards your bill online.

Make a Payment

To learn more about paying your bills
with BillPay, visit our Help Centre.

Learn more

Top-up at home. Download the app.

No more trips to the shop to top-up your meter. Top-ups are now at your fingertips with the My Utilita app.