Direct Debit Form

Please fill in the below form if you're a new or existing customer, and wish to pay via Direct Debit.

If you are looking to sign up with Utilita in your new home and we do not already have the supply; please visit our Sign-Up page.

Customer Reference Number

Please enter your customer reference number, it will help us help you quicker.

Need help?

Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letter you have received from Utilita.

If you are unable to find your Customer Reference Number you can retrieve it below by entering your email address, phone number or Top-Up/Billpay Card Number and your postcode.

Please enter an Email address or Phone number
Find

Your Details

Please provide us with one of the following contact options: e-mail, phone or mobile number.
Please double check your phone number.
Please double check your mobile phone number.
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Direct Debit Details

Bank/Building Society


Account Details

Instruction to your bank or building society to pay by Direct Debit

£
£

Please allow 14 days (10 working days) for your Direct Debit to be set up. If you have selected a payment date within this period, please arrange to make your usual payment method until this has been set up with your bank/building society [and confirmed to you]

Please check the details you have entered before pressing submit.

Banks and building societies may not accept Direct Debit Instructions for some types of accounts.

The Direct Debit Guarantee

Direct Debit Logo
  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit Utilita Energy Ltd. will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Utilita Energy Ltd. to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by Utilita Energy Ltd. or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when Utilita Energy Ltd. asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
About
Customers
Contact

Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh, SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem