In the event of a gas emergency, please contact National Grid using the details provided: 0800 111 999 or visit their website.
In the event of an electricity emergency with your supply, please contact your local Distribution Network Operator. You can find out who the Distributor is for your site by taking the first two digits of the MPAN to match to the Distributor ID in the table below:
| Dist. ID |
Dist. Network Operator |
Emergency Number | Operator Website |
Operator Address |
|---|---|---|---|---|
| 10 | Eastern Power Networks PLC | 0800 783 8838 |
UK Power Networks Emergency Information |
Customer Relations UK Power Networks Fore Hamlet Ipswich Suffolk IP3 8AA |
| 11 | Western Power Distribution (East Midlands) | 0800 6783 105 | Western Power |
Western Power Distribution Information Centre Avonbank Feeder Road Bristol BS2 0TB |
| 12 | London Power Networks PLC | 0800 028 0247 |
UK Power Networks Emergency Information |
Customer Relations UK Power Networks Fore Hamlet Ipswich Suffolk IP3 8AA |
| 13 | SP Manweb Plc | 0845 272 2424 |
SP Energy Contact Information |
SP Energy Networks Customer Service PO Box 168 Prenton CH26 9AY |
| 14 | Western Power Distribution (West Midlands) |
0800 6783 105 | Western Power |
Western Power Distribution Information Centre Avonbank Feeder Road Bristol BS2 0TB |
| 15 |
Northern Powergrid (Northeast) Limited |
0800 668 877 |
Northern
Powergrid Contact Information |
Northern Powergrid Customer Relations FREEPOST NEA 1047 Houghton le Spring DH4 7BR |
| 16 |
Electricity North West Ltd |
0800 195 4141 |
Electricity North West |
Electricity North West Customer Relations PO Box 4375 Manchester M61 0ET |
| 17 |
Scottish Hydro-Electric Distribution Ltd |
0800 300 999 |
Scottish and Southern Contact Information |
SSE Power Distribution Fault Management Centre 2nd Floor Inveralmond House 200 Dunkeld Road Perth PH1 3AQ |
| 18 | SP Distribution Ltd | 0845 272 7999 |
SP Energy Contact Information |
SP Energy Networks Customer Service PO Box 8729 Bellshill ML4 3YD |
| 19 | South Eastern Power Networks PLC | 0800 783 8866 | UK Power Networks Emergency Information |
Customer Relations UK Power Networks Fore Hamlet Ipswich Suffolk IP3 8AA |
| 20 |
Southern Electric Power Distribution Plc |
0800 072 7282 |
Scottish and Southern Contact Information |
SSE Power Distribution Fault Management Centre 2nd Floor Inveralmond House 200 Dunkeld Road Perth PH1 3AQ |
| 21 |
Western Power Distribution (South Wales) |
0800 6783 105 | Western Power |
Western Power Distribution Information Centre Avonbank Feeder Road Bristol BS2 0TB |
| 22 | Western Power Distribution (South West) | 0800 6783 105 | Western Power |
Western Power Distribution Information Centre Avonbank Feeder Road Bristol BS2 0TB |
| 23 | Northern Powergrid (Yorkshire) plc | 0800 375 675 |
Nothern Powergrid Contact Information |
Northern Powergrid Customer Relations FREEPOST NEA 1047 Houghton le Spring DH4 7BR |
| 24 |
Independent Power Networks Ltd |
0800 171 2012 |
UK Power Networks Emergency Information |
Independent Power Networks Ocean Park House East Tyndall Street Cardiff CF24 5GT |
| 25 |
ESP Electricity Network Company Ltd |
0800 731 6945 |
ESP Electricity Emergency Information |
ESP Electricity Hazeldean Station Road Leatherhead Surrey KT22 7AA |
| 26 |
Energetic Electricity Ltd |
0800 804 8688 | Energetics UK Power |
Energetics Electricity International House Stanley Boulevard Hamilton Intl Technology Park Glasgow G72 0BN |
| 27 |
The Electricity Network Company Ltd |
0800 032 6990 |
GTC Emergency Information |
GTC Energy House Woolpit Business Park Bury St Edmunds Suffolk IP30 9UP |