Careers

Even better together

Our mission is to empower everyone with honest and flexible services that look after the planet. View open roles

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Making a positive difference

Our culture is all about making a positive difference to our customers while nurturing and developing our staff.

Utilita's core values - Fairness, Smart and Sustainability - reflect this. That's why we actively promote a fun and flexible working environment and have a 'promote from within' mantra.

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We’re recognised as a Great Place to Work certified company.

We’ve created an environment where employees feel safe and supported. Plus, a great workplace culture with benefits for everyone.

Working at Utilita

Giving back

We aim to make a positive difference to people’s lives. From football’s biggest-ever environmental campaign to raising more than £300,000 for the UK’s biggest youth charity, The Prince’s Trust – we’re proud to support communities from every corner of the UK.

Bonus Scheme

Our Bonus Scheme rewards our staff for their commitment to the business.

Super6

Our recognition scheme allows staff to nominate colleagues who live up to our company values. Monthly winners are chosen and are invited to an annual awards celebration.

Learning & Development

Designed to help you reach your full potential, our programmes include leadership development, future leaders and apprenticeship schemes. Everyone has their own online learning portfolio with access to modularised courses.

Health & Wellbeing

A range of schemes and initiatives are available, including Employee Assistance Programme and Your Care Support. We also partner with BHSF, providing health cash plans, and GP Helpline, to support your physical and mental wellbeing.

Inclusion & Diversity

We’re committed to providing a workplace where our people feel safe, welcome and included for who they are. By partnering with organisations such as DnA, Pride 365 and Stonewall, we ensure that all staff are treated equally and fairly - it’s at the heart of all we do.

Powering
every voice

We don’t just stop at powering homes. We’re powering unity and embracing diversity to create an inclusive workplace where everyone feels safe, valued and heard all year round - that’s why we’re proud to be a Stonewall Diversity Champion and a partner of Pride365!

Every generation
matters

We recognise and value the importance of a diverse workforce, that’s why we’ve signed the Age-Friendly Employer Pledge.

We are a Disability Confident Leader

We are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Armed Forces Covenant

We’re proud to be registered with the Armed Forces Covenant. As a registered supporter, we’ve pledged to ensure that those who haver served in the military, and their families, are treated fairly.

Our mission is to empower everyone with honest and flexible services that look after the planet.

Bill Bullen
CEO, Utilita

Our locations

Large or small, each one of our offices is designed to inspire innovation, big ideas, and community.

  • Southampton

    Hampshire

  • Gateshead

    Tyne and Wear

  • Colchester

    Essex

  • Warrington

    Cheshire

  • Glasgow

    Scotland

  • Chesterfield

    Derbyshire

  • Energy Hubs

    United Kingdom

  • Winchester

    Hampshire

Our company values

The personality of a business comes from the Values it holds, its Vision for the future and the clarity of the Mission to take it there. All are essential to success.

We set out to do things differently, support those who need it most and treat everyone equally - and that hasn’t changed. In every decision, we ask ourselves: What’s the right thing to do?

Whether it’s our customers or staff, we listen to what people need, respect what they have to say and make sure we deliver on our promises. By taking care of everyone, we aim to earn their trust - and keep it.

Being smart is in our DNA. As one of the first companies to kick start Britain’s smart meter revolution, we understand the value that technology can bring to people’s lives.

Our passion for tech means we’re always evolving and searching for ways to improve our services through innovation. We’re not afraid to be bold either. Our technology (and smart roots) are helping us transform the world around us for the better.

Sustainability has more than one meaning for our business. We will be a Net Zero business by 2030. We recognise this is an ambitious target, but one we’ll achieve by continuing to drive transformational changes to make a significant dent in global carbon emissions.
Our unique approach includes educating everyone on how small changes can have a big impact. It also means making decisions that ensure our stability and resilience. We’ve faced many challenges over the years and are still here… for the long-haul!

Think big, start small, but start today. Our sustainability strategy is helping lift households out of food and fuel poverty by developing sustainable products and services to help households live a lower cost, lower carbon lifestyle.

Archie Lasseter
Head of Sustainability

What our staff say about us.

10 May 2025

Ella Moorey,
Group Sustainability Lead

I feel supported to progress and excel in my career.

My journey at Utilita has taken me from Sustainability Manager to Sustainability Lead, supported every step of the way by a culture that values growth and curiosity. Utilita didn’t just encourage me to progress, they actively backed me to take on a Master’s apprenticeship, accelerating my skills and deepening my impact. Nothing is ever a ‘no’ here - there’s always a path forward, and that’s what makes Utilita such an exciting place to grow.

1 June 2025

Tom Hickey,
Solar PV and Storage Manager

Positive changes lead by a culture of collaboration.

I joined Utilita in the summer of 2023 to establish the Solar PV and Battery Storage division within the Field Services team, after many years of working within Renewable Energy sector.

Since then, I’ve worked closely with colleagues across Marketing, Sales, Recruitment, and Compliance to deliver nationwide solar installations for both domestic and commercial customers. It's great to be part of a company that values collaboration from all areas of the business; creating a better customer experience and doing our bit for the planet.

Utilita recognise my passion for the importance of Renewable Energy and support me in growing the team. All to help our customers unlock significant annual savings with greener, environmentally friendly solar solutions.

12 May 2025

Claire Presland,
Digital Marketing Manager

Utilita helped me develop into my dream job.

Since joining the business in 2018, I've worked across various departments, including the Contact Centre and Operations, before progressing into my dream career path in Digital Marketing. Utilita has allowed me the space to excel; supporting me through an apprenticeship degree, providing leadership coaching, and giving me a seat at the table to share my ideas (even if the ideas are sometimes a little rogue).

But I would say the best thing about Utilita is the culture, as there is a genuine drive to do what’s best for customers and staff – and this is reflected across the business.

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