A smart meter measures the amount of gas and electricity you consume, sending meter readings automatically through the secure smart-meter network.
SMART METERS
Smarter energy starts here
See how much energy you’re using, understand what it’s costing and leave the meter readings to us. It’s a simpler way to stay on top of your energy.
Less guesswork.More know-how.
Why go smart?
A smart meter gives you a clearer picture of the energy your home uses – helping you feel more informed and in control.
Track spending in real-time
Keep an eye on your energy use and what it’s costing you as you go.
Say goodbye to meter readings
Your meter sends us readings automatically, so you don’t have to.
Understand your energy usage
See where your energy goes and spot simple ways to use less.
Installed at no extra cost
We’ll install your smart meter without adding anything to your bill.
Track spending in real-time
Keep an eye on your energy use and what it’s costing you as you go.
Say goodbye to meter readings
Your meter sends us readings automatically, so you don’t have to.
Understand your energy usage
See where your energy goes and spot simple ways to use less.
Installed at no extra cost
We’ll install your smart meter without adding anything to your bill.
The clever bit
Your energy,
working smarter.
A smart meter measures the gas and electricity you use, just like a traditional meter. The difference? It can securely send readings to us automatically. That means more accurate bills, fewer estimated readings and no need to crawl into a cupboard with a torch.
Your smart meter works alongside your Smart Display and our digital tools to give you a clearer view of the energy your home uses.
Book a free install
See it as you use it
Your energy,
brought to life.
Your Smart Display shows how much energy you’re using and what it’s costing in pounds and pence.
Keep it somewhere easy to see and you’ll soon get a feel for which everyday activities use the most energy – from boiling the kettle to putting on a load of washing.
It won’t stop you from using energy, but it can help you make more informed choices about how you use it.
Explore the Smart Display
Smarter energy, straight from your pocket
Insights on the go
Your smart meter also powers useful features across My Utilita and My Energy, helping you explore your usage wherever you are.
My Utilita
Manage your energy account, check your balance, make payments and access useful information with just a few taps in the award-winning My Utilita app.
My Energy
Go deeper into your usage with personalised insights, monthly comparisons and practical ways to reduce wasted energy. Complete your property profile and connect your Smart Display to Wi-Fi to get the most accurate insights for your home.
My Utilita
Manage your energy account, check your balance, make payments and access useful information with just a few taps in the award-winning My Utilita app.
My Energy
Go deeper into your usage with personalised insights, monthly comparisons and practical ways to reduce wasted energy. Complete your property profile and connect your Smart Display to Wi-Fi to get the most accurate insights for your home.
Small changes add up
Better insight can mean less waste
Understanding how your home uses energy can help you identify unnecessary usage and make more informed choices. Using less energy where you can isn’t just good for your bills, it helps reduce your home’s carbon footprint too.
Explore our Sustainability
Ready to get smart?
Let’s make energy feel simpler
Join Utilita and discover a smarter way to see, understand and manage your home’s energy.
Get an energy quote
FAQs
No, our expert engineers will install your smart meter at no extra cost. Simply book a time that suits you!
You’ll receive real-time updates via your Smart Display, which takes your energy usage and converts it to pounds and pence. This lets you keep a watchful eye on your spending and can help adjust your habits to use less energy day-to-day. You can also get personalised feedback via our My Utilita app to stretch the pennies even further.
While the government wants all households in the UK to have a smart meter installed, it’s not compulsory to have one. If you’re unsure, find out more about the benefits of smart meters.
Yes. According to the UK Health Security Agency, evidence suggests exposure to smart meter radio waves does not pose a health risk, and remains well below international guidelines. The exposure to low-frequency emissions produced from smart meters is lower than that caused by other appliances such as microwaves and TVs. Smart meters are covered by EU and UK safety legislation.
You’ll need to sign up with us first. During the sign-up process we’ll arrange a convenient time to install your smart meter. If this isn’t possible, we’ll contact you soon after your switch to arrange a suitable date. You’ll receive email confirmation of your booking, and we’ll also send regular reminders. If you’ve signed up with us but haven’t booked your smart meter install yet, or want to change your appointment date, please click here to get in touch with us.
Traditional Meter Replacements:
| Relevant period | Gas | Electricity | Total |
| Jul-Dec 2026 | 250 | 250 | 500 |
| 2027 | 500 | 500 | 1,000 |
| 2028 | 500 | 500 | 1,000 |
| 2029 | 500 | 500 | 1,000 |
| 2030 | 500 | 500 | 1,000 |
| Total | 2,250 | 2,250 | 4,500 |
SMETS1 replacement activity:
| Relevant period | Gas | Electricity | Total |
|---|---|---|---|
| Jul-Dec 2026 | 14,109 | 16,393 | 30,502 |
| 2027 | 37,589 | 43,677 | 81,266 |
| 2028 | 37,589 | 43,677 | 81,266 |
| 2029 | 37,589 | 43,677 | 81,266 |
| 2030 | 37,571 | 43,658 | 81,229 |
| 2031 | 35,237 | 40,945 | 76,182 |
| 2032 | 35,237 | 40,945 | 76,182 |
| 2033 | 228 | 243 | 471 |
| Total | 235,149 | 273,215 | 508,364 |
SMETS1 replacement activity:
| Relevant period | Gas | Electricity | Total |
|---|---|---|---|
| Jul-Dec 2026 | 0 | 0 | 0 |
| 2027 | 0 | 5,713 | 5,713 |
| 2028 | 0 | 11,806 | 11,806 |
| 2029 | 0 | 11,731 | 11,731 |
| 2030 | 0 | 11,732 | 11,732 |
| 2031 | 0 | 11,732 | 11,732 |
| 2032 | 0 | 11,732 | 11,732 |
| 2033 | 0 | 11,732 | 11,732 |
| Total | 0 | 76,178 | 76,178 |
Communications hub replacement activity:
| Relevant period | Gas | Electricity | Total |
|---|---|---|---|
| Jul-Dec 2026 | 3,150 | 2,100 | 5,250 |
| 2027 | 6,300 | 4,200 | 10,500 |
| Total | 9,450 | 6,300 | 15,750 |
Our targets for 2026:
Our top priority is to provide all the benefits of smart energy to every customer, and continue to promote the installation of smart meters to them. Our targets for 2026 are to install 3,150 domestic gas smart meters, clear and 2,100 domestic electricity smart meters, totalling 5,250 before the end of December 2026.
Our targets for 2027:
Our targets will then increase in 2027, as we’re aiming to install 6,300 domestic gas smart meters and 4,200 domestic electricity smart meters, totalling 10,500 before the end of December 2027.