The Priority Services Register (PSR) is a register where energy suppliers and other relevant parties must hold the minimum details of a customer who is eligible to receive non-financial support.
This confidential service allows us to see which of our customers require specific services to help manage their account and
remain on supply.
Once on this register, we can:
You may be eligible to join our PSR if you, or a member of your household are:
To find out more about the PSR and how you can be included, please see our Priority Services Register PDF.
Please be aware, your water supplier might also have this type of register. For more information, please contact them directly.
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