Services
Apply for the Priority Services Register
Once on this register, we can:
- Nominate a friend or family member to receive communication and/or act on your behalf
- Arrange for someone to attend your property to read your meters free of charge
- Arrange for your meter to be moved for ease of access, if your meter is in an inaccessible location
- Supply large print or braille correspondence if you have sight problems
- Contact you if we see your supply has gone off and you require a constant supply due to a medical condition (you must have a smart meter installed for this service)
- Provide a password scheme, so you can recognise our representative, if we need to come and visit you
- Share your priority needs with Network Operators and the Water industry to ensure your needs continue to be supported.
If you are already registered on our Priority Services Register and complete this form again, this will update the information we have for you on your account.