Coronavirus: We’re expecting more calls than normal. Please read our FAQs before you get in touch.

×
Sign in

Keep up with what matters to you.

Your Home screen keeps you in the know about your important account details. Get balance and bill updates and quick links to app services including payments, POWER UP and more — all in one place. Plus, access exclusive rewards and offers from Utilita Extra!

Pay on the go.

Control your PAYG energy like never before. Pay As You Go customers can top-up their energy directly from the My Utilita app. If you pay for your energy when you receive a bill, you can make payments towards it in the app too.

Track your usage.

Stay on top of your energy with daily, weekly and monthly usage information all in the palm of your hand. Need tips to reduce your spend? We’ve included handy videos to help you be more energy efficient.

Enjoy Extra just for being with us.

Browse through the Utilita Extra rewards and check out the amazing offers available as well as exclusive access to music tickets and experiences. Choose an offer you like and enter - simple!

Get help with your Utilita account

Go to the Help Centre’ and find answers to questions you might have, watch our handy Help Videos or simply get in touch with someone from Utilita.

Get back on supply with POWER UP.

POWER UP is a feature in the My Utilita app allowing you to apply for a top-up when you’ve run out of credit and need to get back on supply!

Learn more

Control your account
with My Utilita.

We make it simple to manage your account wherever you are in the world.