Switching

Do you have a question about your switch to or from Utilita? Or about one of our promotional schemes? Please get in touch with us here and you will receive a response within 5 working days. If you would like to switch to Utilita, please click here!

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Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letter you have received from Utilita.

If you are unable to find your Customer Reference Number you can retrieve it below by entering your email address, phone number or Top-Up/Billpay Card Number and your postcode.

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