Moving In

Welcome to your new home! If we already supply the property; please fill in the details of the form below and we will update the account details within 14 working days.

If you have any priority needs, please let us know and this will be noted when the account is created.

If you are looking to sign up with Utilita in your new home and we do not already have the supply; please visit our Sign-Up page.

Your Details

My supply is off

Title:

Select a title Mr Mrs Ms Miss Dr Air Marshall Baron Baronet Bishop Brigadier Captain Chaplain Colonel Commandant Commander Commodore Duke Earl Father Flight Lieutenant Flying Officer General Group Captain Honourable Knight Bachelor Lady Lieutenant Lieutenant Colonel Lieutenant Commander Lieutenant General Major Major General Marquess Messrs Mx Pilot Officer Professor Queens Council Rear Admiral Reverend Right Honourable Sir Squadron Leader Sub Lieutenant Superintendent Venerable Vice Admiral Viscount Wing Commander

First name:

Last name:

Please provide us with one of the following contact options: e-mail, phone or mobile number.

Email:

Please double check your phone number.

Home phone:

Please double check your mobile phone number.

Mobile phone:

Postcode:

Find my address

Please select an address

Address 1:

Address 2:

City:

County:

Your Comments:

Customer Reference Number:

Need help?

Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letters you have received from Utilita.

If you are unable to find find your Customer Reference Number you can retrieve it below by entering your 19-digit top-up card number or BillPay card number and your postcode.

Please provide your Top-up/BillPay card number and postcode.

There has been an error retrieving your Customer Reference Number, please check your details and try again.

Top-up/Billpay
Card Number:

Postcode:

Find

Who are you:

Select The Person Moving The Landlord The Letting/Managing Agent

What address are you moving to?

Same as above:

Address 1:

Address 2:

City:

County:

Postcode:

Move in date:

Is the property:

Select Rented Purchased by you

Please upload your proof of ownership or tenancy agreement to ensure you do not incur charges for a new card.

Attachments:

Upload Document (max 5MB):

What was the reading when you moved in?

Simply enter the numbers on your meter from left to right. You should ignore numbers in red, or any numbers after a decimal point. If you are unable to provide a meter reading we will issue an estimated reading for your bill.

Instructions for how to take Secure Handset meter reads »
Instructions for how to take Freedom Unit meters reads »

Gas meter reading:

Electricity meter:

Date of reading:

Do you have any priority needs?

None Blind Deaf Disabled Other (Please specify below)

I'm new to the property and I need a new card:

Is there anything else we need to know?

Additional information: