Moving In

Welcome to your new home! If we already supply the property; please fill in the details of the form below and we will update the account details within 14 working days.

If you have any priority needs, please let us know and this will be noted when the account is created.

If you are looking to sign up with Utilita in your new home and we do not already have the supply; please visit our Sign-Up page.

I confirm I have the keys for my new property.

Yes No

Your Details

My supply is off

Title:

First name:

Last name:

Email:

Home phone:

Mobile phone:

Postcode:

Find my address

Address 1:

Address 2:

City:

County:

Customer Reference Number:

Need help?

Date of birth:

Who are you:

What address are you moving to?

Same as your details:

Postcode:

Find my address

Address 1:

Address 2:

City:

County:

Move in date:

Is the property:

Please upload your proof of ownership or tenancy agreement to ensure you do not incur charges for a new card. If there is an outstanding balance on the account at this property one of our team may give you a call to discuss next steps before setting up your account.

Attachments:

Upload Document (max 10MB):

What was the reading when you moved in?

Simply enter the numbers on your meter from left to right. You should ignore numbers in red, or any numbers after a decimal point. If you are unable to provide a meter reading we will issue an estimated reading for your bill.

Instructions for how to take Secure Handset meter reads »
Instructions for how to take Freedom Unit meters reads »

Gas meter reading:

Electricity meter:

Date of reading:

Do you have any priority needs?

Saving your priority needs will add you to our Priority Service Register. We will use this information to provide priority services and support. We will also share your data with Network Operators and the Water industry to ensure your needs continue to be supported. For more information on how we process your data, please refer to our UDE Domestic Privacy Information Notice (PDF) (opens in a new tab)

I'm new to the property and I need a new card:

Is there anything else we need to know?

Additional information:

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