Meter readings

Welcome to our meter reading page! Please fill in the form below with your meter readings and they will be added to your account. If you are a customer with credit meters and this meter reading changes your bills, a new copy with the updated information will be sent out to you.

Submit a meter reading

Simply enter the numbers on your meter from left to right. You should ignore numbers in red, or any numbers after a decimal point.

Instructions for how to take Secure Handset meter reads »
Instructions for how to take Freedom Unit meters reads »

Your Details

Please provide us with one of the following contact options: e-mail, phone or mobile number.
Please double check your phone number.
Please double check your mobile phone number.
Find my address
Need help?

Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letter you have received from Utilita.

If you are unable to find your Customer Reference Number you can retrieve it below by entering your email address, phone number or Top-Up/Billpay Card Number and your postcode.

Find