Moving out? All you need to do is complete the details below. Once this is done we will process your move within
If you would like to take us with you, let us know in the form and a member of our Welcome Team will be
in contact with you.
Your Customer Reference Number is a 10 digit number and
can be found in the top right corner of any letters you have received from Utilita.
If you are unable to find find your Customer Reference Number
you can retrieve it below by entering your 19-digit top-up card number or BillPay card
number and your postcode.
Simply enter the numbers on your meter from left to right. You should ignore numbers in red, or any numbers
decimal point. If you are unable to provide a meter reading we will issue an estimated reading for your
Instructions for how to
take Secure Handset meter reads »
how to take Freedom Unit meters reads »
*if you do not have a reading and you usually pay on receipt of a bill (or by direct debit), one will be
for you. Please note this could mean you are charged for the next tenants usage.
Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Copyright © 2019 Utilita Energy Limited. All rights reserved.