Usage Enquiry

Are you concerned about your usage? Here you can enquire about your tariffs, meter usage or top-up credit. You will receive a response within five working days.

Your Details

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Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letter you have received from Utilita.

If you are unable to find your Customer Reference Number you can retrieve it below by entering your email address, phone number or Top-Up/Billpay Card Number and your postcode.

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