Smart ways to pay

Phone Line High call volumes

We are currently experiencing isolated technical difficulties with our phone lines due to high call volumes, this may cause some customers difficulties in connecting to an advisor .

We appreciate your patience during this time and apologies for any inconvenience caused.

No more bills, just easy-to-manage top-ups, automatically credited to your smart meters

Get a quote

How much can I top-up?

The amount that you top-up varies by payment method:

  Minimum top-up per meter Maximum top-up per meter
Any PayPoint outlet £2 £45
Online & Mobile App £10 £175
Automated Top-up Line: 03452 068 333 £5 £50
Text Message £10 £175
Utilita top-up prepayment smart meter.