Available 24/7

Chat to us online

Our virtual assistant can answer any queries you
have night and day


Available 24/7

Sign In to My Utilita

Manage your account online -
it’s quick and easy!

  • What can I do online?
    • View your balance or latest bill
    • View your energy usage and spend
    • View your payment history
    • Apply for a POWER UP
    • Get in touch with us

Available 24/7

Asset 5

Watch our Help Videos

Tips, support and helpful info about
your smart meters.


Mon-Fri 8am - 8pm
Sat 8am - 5pm

Call our team

Our friendly Customer Care Team
are here to help

Call 0345 207 2000

Get your free
In-Home Display cover.

Added grip and a splash a colour - they’re bound to brighten up your day.

Order now