Have a question about your install?

Have a question about a past or future installation? If it’s already booked or did not take place as planned, please get in touch with us here and you will receive a response within five working days.

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Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letter you have received from Utilita.

If you are unable to find your Customer Reference Number you can retrieve it below by entering your email address, phone number or Top-Up/Billpay Card Number and your postcode.

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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh, SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem