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Have a question about your install?

Have a question about a past or future installation? If it’s already booked or did not take place as planned, please get in touch with us here and you will receive a response within five working days.

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Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letters you have received from Utilita.

If you are unable to find find your Customer Reference Number you can retrieve it below by entering your 19-digit top-up card number or BillPay card number and your postcode.

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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
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