Evidence upload is currently closed

We need extra evidence to support your Warm Home Discount application by 31 December 2026.

The Department for Work and Pensions (DWP) has told us the information in your Warm Home Discount application doesn’t match the information they hold about you.

Unfortunately, we aren’t told which information doesn’t match. Even small differences like the spelling of your name can stop a Warm Home Discount application from being verified.

If you think you’re eligible for the Warm Home Discount, we’ll need your help to change the DWP’s decision.

Applications to submit evidence is now closed

Any further queries please email whdevidence@utilita.co.uk.