Evidence upload is currently closed

We need additional evidence to support your Warm Home Discount application by 31 December 2026.

The Department for Work and Pensions have told us that the information in your Warm Home Discount application doesn’t match the information they hold about you.

Unfortunately, we’re not told what information couldn’t be matched in your application - even minor differences like the spelling of your name can cause an application to not be verified. If you believe you are eligible for the Warm Home Discount, we will need your help to change their decision.