Warm Home Discount

The Warm Home Discount scheme gives a one-off payment of £150 to those who are potentially struggling to pay their energy bills during the cold winter months.

If you live in Scotland and think you're eligible, we'll let you know if you need to apply, or if you qualify automatically.

The Warm Home Discount is now closed

We'll let you know when you can apply for Warm Home Discount for this year.

When and how can I apply?

We'll let you know when the application window for the Broader Group customers will be open. We'll let you know if your application is successful or not once you've applied for Warm Home Discount.

It's important your details are up to date with us. Specifically, your name must be the same with us, and with the DWP. If your name changes, or there's a mismatch - you need to let us and the DWP know asap. If there's inconsistencies, it could affect your payment. Give us a call on 01962 679 056 if you need to change the name we have on record for you. If you need to update any other details, the easiest way to do this is via My Utilita. If you need to contact the DWP, give them a call on 0800 030 9322.

Remember - not all applications will be successful. Unfortunately, not everyone who is eligible will receive the payment. Energy regulator Ofgem approves the way successful applicants are randomly selected so that its fair. We know lots of people are struggling with their energy, so please visit our website for support options to wellbeing page and information on the Priority Services Register.

The Warm Home Discount Explained (for Scotland)

To understand how the new Warm Home Discount scheme works for households in Scotland, check out our Help Video.

Watch Video