Thank you for your enquiry

Your enquiry has been logged and assigned to a Utilita Customer Services Advisor, we endeavour to respond to your query within 5 working days. If you have placed an order for replacement cards or equipment, this will be dispatched on the next working day.

Sending us your enquiry via our online Customer Service Form is the quickest and most effective way to resolve any issue, problem or question, as we are able to filter your enquiry to the right department quickly. Rest assured your enquiry has been logged for response, so there is nothing more you need to do at this stage.

Should you require urgent resolution of an enquiry, please call our Customer Services Team:

Customer Services

0330 3337 441 (Opening hours are: 8am — 8pm, Monday — Friday)

Emergency Line

0345 2068 999 (Opening hours are: 8am — 10pm everyday)

24 Hour Top-up Line

0345 2068 333 (Minimum Top-up of £5 required)

Calling from a Mobile?

General Enquiries: 01962 397 097
Emergencies: 01962 397 006