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Popular Topics
  • My Utilita
  • Topping-up
  • Top-up cards
  • Smart meter installs
  • Lost supply
My Utilita
  • How to register
  • Customer Reference Number
  • My Utilita features
Paying for your energy
  • Pay As You Go
  • Top-up keys and cards
  • Help paying your energy bills
  • Set up a Direct Debit
  • About BillPay
  • Payit
  • FLEXIPAY
  • Understand your bill
Your Energy
  • Emergencies
  • About smart meters
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  • Our tariffs
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Looking after you
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  • Other Bill Charges
  • Priority Services Register
  • Our schemes
  • Bereavement support
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  • User guides
  • Fraud Prevention
Popular Topics
  • My Utilita
  • Topping-up
  • Top-up cards
  • Smart meter installs
  • Lost supply
My Utilita
  • How to register
  • Customer Reference Number
  • My Utilita features
Paying for your energy
  • Pay As You Go
  • Top-up keys and cards
  • Help paying your energy bills
  • Set up a Direct Debit
  • About BillPay
  • Payit
  • FLEXIPAY
  • Understand your bill
Your Energy
  • Emergencies
  • About smart meters
  • Moving house
  • Our tariffs
  • Submit a meter reading
  • Energy efficiency
  • Switching to Utilita
  • Radio Teleswitch Network (RTS)
  • Using top-up codes
Looking after you
  • Warm Home Discount
  • Other Bill Charges
  • Priority Services Register
  • Our schemes
  • Bereavement support
  • Covid-19 information
  • User guides
  • Fraud Prevention

Generate your own eCard(s)

Simply fill out the required details below so we can generate your eCard(s).

Once you select which card(s) you require below, instructions on how to locate your meter serial numbers will then appear below the serial input field.
Please be careful when entering your meter serial number(s); we don’t want you topping-up the wrong meter!

Select which card(s) you require

 

Meter Serial Numbers

  • How to find your electricity meter serial number using your in-home display unit

    1. Select the 'settings' option from the home screen.

    2. Select the 'info' option from the settings screen.

    3. Select the 'i' icon in the bottom right of the info screen.

    4. Your electricity meter serial number is displayed under the electricity icon.

  • How to find your electricity meter serial number using your electricity meter

    Based on the card you have chosen your electricity meter should look like the example below. Your Meter Serial Number will be located on the front of the meter highlighted below in a red box. It will usually be near the CE logo and be displayed similar to the following: 'SR. No.:14P0429X33'. Please only enter the charcters after the : symbol in to our form (e.g. 14P0429X33).

    Electricity Meter
  • How to find your gas meter serial number using your in-home display unit

    1. Select the 'settings' option from the home screen.

    2. Select the 'info' option from the settings screen.

    3. Select the 'i' icon in the bottom right of the info screen.

    4. Your gas meter serial number is displayed under the gas icon.

  • How to find your gas meter serial number using your gas meter

    Based on the card you have chosen your gas meter should look like the example below.

    Your Meter Serial Number will be located on the front of the meter highlighted below in a red box. It will displayed similar to the following: 'SR. No.:G13P000X023'. Please only enter the charcters after the : symbol in to our form (e.g. G13P000X023).

    Gas Meter

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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh, SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem