Utilita welcome the proposed CMA remedies

10 March, 2016

Bill Bullen, MD of Utilita Energy – the UK leading smart prepayment supplier - welcomed the proposed CMA remedies.

"Prepayment has always been, and will remain, at the heart of our business – around 99% of our customers have prepay meters.

We welcome the recognition by the CMA that more needs to be done to ensure they have access to the quality offers and support they need.

We are looking at the detail of the proposals and will continue to do so over the next days. Our price commitment has always been to work to be cheaper than the Big Six for our prepayment customers – dual fuel and variable tariffs. We continue to believe that this is right for us and our customers.

We agree with the CMA that Smart rollout is vital for these customers, and the best protection for them - we have led the way in this area, installing smart meters for all our customers free of charge.

We are encouraged at the proposed recommendations to remove some of the restrictions on tariffs – it will be essential to make sure all the barriers to independent suppliers innovating for the benefit of prepayment customers are removed.

We will work with Ofgem and the CMA to implement these measures to the benefit of prepayment customers."

Rebecca looks after our social media channels, including Customer Care enquires, content and blogs. She’s a bit of a social media guru, and has been with the business since November 2014.

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