Services
How do we
compare?
We give you a great price on your energy, that’s a given. But great energy isn’t just about price. A supplier that gives you extra goes a long, long way. So take a look at where we push the boat out and what it might mean for you.
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Benefits
Compare our
energy features
Our benefits and extras mean you get all-round support. See for yourself.
|
British Gas | Octopus | Ovo | EON | EDF | |
|---|---|---|---|---|---|---|
|
4.3 stars | 4.1 stars | 4.8 stars | 4.3 stars | 3.9 stars | 4.3 stars |
| No Standing Charge1 | ||||||
| POWER UP2 | Up to £100 | |||||
| Energy Hubs3 | ||||||
| £5,000 Jackpot4 | ||||||
| Emergency Credit5 | £30 | £20 | £20 | £10 | £20 | £20 |
| Friendly Credit Hours6 | 2pm - 10am | 6pm - 9am | 4pm - 10am | 6pm - 9am | 4pm - 10am | 6pm - 11am |
| Award-winning app7 | ||||||
| Customer Rewards8 | ||||||
| Refer a Friend9 | £50 | £50 | £50 | £50 | £50 | £50 |
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Quote & SwitchEasy for you
Less worry.
More control.
Spend less time worrying about tariffs, meters and jargon and more time on what you love. See how our four-time Uswitch award-winning app, My Utilita, puts energy in your hands.
Learn moreInspired by you
You speak,
we listen
We build services based on your feedback. Whether it’s more £5,000 Jackpot winners, £50 each time you Refer A Friend or financial support like POWER UP – we make energy work for you.
Learn moreFinancial
safety net
From 24/7 support to £15 Emergency Credit and the longest Friendly Credit Hours around, we’ve got you covered. We’re even absorbing millions in Standing Charge costs, so you don’t have to.
Learn moreThe information provided in the table is based on data that is public information and non-confidential. Utilita review the information quarterly on calendar year to coincide with the price cap provided by OFGEM to ensure the information presented in the comparison table is accurate. The data will be reviewed on the following dates: Q1: 1st January 2024, Q2: 1st April 2024, Q3: 1st July 2024: and Q4: 1st October 2024
The comparison information stated on this webpage can be verified by using the links and references provided below. These links and references indicate where data was extracted from or where you can otherwise verify our position in respect to these comparisons. These are subject to change between our quarterly review and publication and can change out of Utilita’s control. The products and services presented in the table are not indicative of a level of service from other providers. They are selected to highlight Utilita’s additional products and services versus what is available as standard elsewhere.
1 Utilita do not charge customers a standing charge rate. We have used the following sources as the basis for our comparisons: British Gas, Octopus, OVO, Eon, EDF, Scottish Power.
2 POWER UP is a product that is specific to Utilita. As of this current quarterly publication, no other company provides the same features as POWER UP. Other suppliers may offer similar Additional Support Credit. We have used the following sources as the basis of our POWER UP and self-service financial support tool comparisons: British Gas, Octopus, OVO, Eon, EDF, Scottish Power.
3 As of this current quarterly publication, no other provider offers face-to-face customer support within a high-street stores/hubs (or equivalent) relating to public & customer queries. We have used the following sources as the basis for the comparison related to our high-street Energy Hubs: British Gas, Octopus, OVO, Eon, EDF, Scottish Power.
4 Jackpot as a £5000 monthly customer reward is a Utilita specific feature where customers are entered into a draw to win. We have used the following sources as the basis for our Jackpot and cash rewards comparison: British Gas, Octopus, OVO, Eon, EDF, Scottish Power.
5 All Pay As You Go suppliers are obligated to provide a form of Emergency Credit. We have used the following sources as the basis for our Emergency Credit feature comparison: British Gas, Octopus, OVO, Eon, EDF, Scottish Power. For more information on Emergency Credit, please visit the Ofgem website.
6 All Pay As You Go suppliers are obligated to provide Friendly Credit Hours. We have used the following sources as the basis for our Friendly Credit Hours feature comparison: British Gas, Octopus, OVO, Eon, EDF, Scottish Power. For more information on Friendly Credit, please visit the Ofgem website.
7 Uswitch has been selected for its relevance to the industry, its trusted brand name and high standard of requirements to win. We have used the following sources as the basis for our supplier app services and awards comparison: British Gas, Octopus, OVO, Eon, EDF, Scottish Power. For more awards information, visit Uswitch.
8 We have used the following sources as the basis for our supplier customer rewards programme comparison: British Gas, Octopus, OVO, Eon, EDF, Scottish Power.
9 The Utilita Refer a Friend promotion refers to the ability for customers to share a brand with people they know for a reward (monetary, gift card, discounts etc.) We have used the following sources as the basis for our Refer a Friend scheme comparison: British Gas, Octopus, OVO, Eon, EDF, Scottish Power.