Replacement cards

Lost card? Not swiping in the shop? - no problem, we can help!

Select your card

Your Details

Please provide us with one of the following contact options: e-mail, phone or mobile number.
Please double check your phone number.
Please double check your mobile phone number.
Find my address
Need help?

Your Customer Reference Number is a 10 digit number and can be found in the top right corner of any letter you have received from Utilita.

If you are unable to find your Customer Reference Number you can retrieve it below by entering your email address, phone number or Top-Up/Billpay Card Number and your postcode.

Find
Back to Contact Centre

Live chat

The fastest way to get in touch is to chat to us online. Available 24/7.

Chat to us

Face-to-face support

Find your local Energy Hub and speak to an Energy Expert today.

Visit Us

Utilita Community

Find answers to your questions and share solutions with other Utilita customers.

Join Now

Still need help?