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Automated Chatbot

Our virtual assistant can answer any queries you have night and day.

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Utilita Community

Find answers to your questions and share solutions with other Utilita customers.

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Switching to Utilita

Have a question about your switch to Utilita? Check out our Help Centre for more information.

How to top-up

Top-up your energy credit with My Utilita, via SMS, by calling our automated top-up phone line and at any PayPoint shop. Need a bit more information? Visit our top-up help page.