Your Smart Score is calculated every day and changes depending on how you use energy. Your score is then visualised into a star rating from 1 to 5. You receive an overall Smart Score for your energy efficiency, split by electricity and gas.Watch Video
To understand your Smart Score, you’ll also receive a star rating for four different categories:
There are appliances in our homes that we may end up using nearly every day. Televisions, laptops, games consoles etc, the things we look forward to using when we’re at home.
There are appliances in our homes that we may end up using nearly every day. Televisions, laptops, games consoles etc, the things we look forward to using when we’re at home. Don’t worry, we’re not going to tell you to stop watching TV!
Instead, we’ve used your smart meter to highlight the amount of energy used to power these daily appliances. This will help you keep track when you used these appliances how energy efficient they are.
The big appliances, the ones that cost us the most to use, all have something in common. They all produce heat!
The big appliances, the ones that cost us the most to use, all have something in common. They all produce heat. With just a couple of hours of use, these big spenders will typically use more energy than your lights or fridge will use over the entire day!
While it’s almost impossible to stop using these appliances (we all need to wash our clothes), we’ve used your smart meter to check how often and how efficiently they are running.
Did you know that appliances which are not turned off at the wall may still be using energy?
Did you know that appliances which are not turned off at the wall may still be using energy? While a single appliance on standby might not use a lot, many of them added together can contribute to a significant part of your daily energy usage.
To check how often things are being left on, we’ve used your smart meter to understand the smallest amount of energy you’ve used each day – we call this your ‘baseline usage’. We then use your baseline usage to highlight how long you spent using your minimum standby usage that day.
You’d be surprised by the number of people who leave things on (and on standby) while they visit the land of dreams.
You’d be surprised by the number of people who leave things on (and on standby) while they visit the land of dreams. Beyond a few phone charges and appliances that you should always leave on (please don’t unplug your freezer...), your energy usage should be very low overnight.
We’ve used your smart meter to highlight whether your usage overnight reduces and stays low until the morning. This will help you to see which appliances have been left on by mistake, and unfortunately, which days your children have stayed up all night to watch television!
We’re measuring the difference between the energy you used to warm up your home and the energy you used to keep it warm
Did you know that warming up is the most expensive part of heating your home? So… to try and measure your heating’s efficiency, we’ve used the power of your smart meter to understand the difference between the energy you use to warm up your home and the energy you use to keep it warm. We can then use this to check how your heating is being used and how well insulated your home is.
To put it simply, the less energy your home needs to keep warm - the better!
We’re checking for gas heating being used between 00:00 and 7:00
While we all want to sleep in a warm bed and wake up to a warm home, leaving your heating on overnight is expensive.
Thankfully, thermostats & most boilers let you control when your heating is on, so you can set it to turn off after you’ve gone to sleep and back on just before you wake up. We’ve measured the amount of heating you use during this ‘down time’, so you can keep an eye on what your boiler is up to while you’re asleep.
So, unless you’re a night owl using energy overnight, we’re not expecting to see much usage during this time.
We’re counting the number of hours your heating is on per day
We think that ‘Value’ is more than just which day you’ve used the most energy. There may be a day where you use more heating than another, simply because you were at home for longer.
The cost of heating our homes can change day-to-day. Small changes to the temperature, weather and cloud cover can drastically change how hard your boiler needs to work to keep your home warm.
So, instead, we’ve used your smart meter to compare the amount of energy you used on heating with the number of hours your heating was on for. Now you can check day by day how much value for money you got from your heating.
We’re comparing the number of kWh’s (the number on the side) you used on heating with the number of hours your heating was on for
It’s commonly believed that leaving your heating on is cheaper than turning it off and on again.
While warming up your boiler is the most expensive part of heating a home, you actually save significantly more energy by only using your heating when you’re at home to appreciate it.
So, we’d like to apologise to all the partners out there who turn the heating on when they’ve got the place to themselves, as we’ve used your clever little smart meter to see how long and when your heating is being used during the day. Sorry!
Your scores will be updated every day so you can track how they’re changing.
They’ll also include personalised energy efficiency tips - allowing you to make small changes at home to start saving money and do your bit for the planet.
Find out how we’ve calculated your scores by viewing personalised usage graphs for your energy usage throughout the week.