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Tech Talk – Bill Bullen

Utilita founder and CEO, Bill Bullen has a few years behind him in the energy industry – perhaps more than he’d like! In this video Bill takes us on t...

How fingerprints can help save money and the planet

A few years ago, the British government commissioned a survey looking into how households in the country use energy and it is not just of interest to ...

41 transactions per second during lockdown

Just as Britain went into the first national lockdown in March, Utilita released a new and updated My Utilita app for both Android and Apple users. Ou...

Using chatbots to answer queries faster

In recent years we have witnessed the rise of what some are calling the on-demand economy. It is all about instant gratification – streaming a m...

How we achieved the ‘impossible’

Utilita’s Ian Burgess and his IT team pulled off the near impossible to make it business as usual during the first Covid-19 lockdown. Equipping about ...

How smart tech will help our customers

When things go wrong, talking to someone with empathy for your problem can really help. For some people, calling a contact centre in the past was abou...