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Compare energy suppliers on what matters most

We’re making energy fairer with face-to-face support, monthly prize draws, and no Standing Charge on our Pay As You Go tariffs. See how other suppliers compare!

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Compare energy suppliers on what matters most
Our benefits

See exactly why customers
choose Utilita

Support however you need it, an award-winning app designed around real life, and monthly rewards just because – we value things that actually affect your day-to-day. Don’t just take our word for it, see how we compare.*

 

A comparison of Utilita, British Gas, Octopus and E.ON Next energy features.
Utilita British Gas Octopus E.ON Next
No Standing Charge (PAYG)1 Available — — —
Face-to-face support2 AvailableEnergy Hubs
 — — —
Monthly £5,000
prize draw3		 Yes
Utilita Jackpot
 — — —
Rewards available
to Pay As You Go customers4		 AvailableUtilita Extra
 Available — —
Additional support
credit5		 Available£25 per fuel with
POWER UP
 — — —
Emergency Credit
limits6		 £15 per meter £10 per meter £10 per meter7 £15 per meter
Friendly Credit
Hours (weekdays)8		 2pm–10am 6pm–9am 4pm–10am (summer)
3pm–9am (winter)		 4pm–10am
Friendly Credit
Hours (weekends)8		 All day From 6pm Friday to 9am Monday All day All day
Award-winning
app9		 Yes — — —

See what
our customers say

Testimonials

We’re already providing a fairer, simpler, more convenient experience for customers just like you, with thousands of 5 star Trustpilot reviews.

Trustpilot

Great customer service, extremely friendly and very helpful especially for those who are vulnerable and need that little bit of extra support!

Lisa Jane Bull
Utilita Customer

Utilita is the best company to be with not because of the competition’s they do they are the best company to be with because they always put the customers first. Utilita always try to save all their customers money.

Steven
Utilita Customer

Great service all around. I love the auto pay option, been with Utilita for many years and very pleased .

H Mouizerh
Utilita Customer

Made everything more convenient for me to top up anywhere, anytime!

Nathaniel
Utilita Customer
Read our reviews

Compare our gas and electricity tariffs

Our Tariffs

The cheapest tariff on paper isn’t always the best fit because there’s more to energy than the headline price. Here are our most common gas and electricity tariffs, and how customers are getting the most out of them.

Most Popular Tariff

Smart Energy

With two simple Unit Rates and no Standing Charge, our core Pay As You Go tariff only charges you for the energy you actually use. Pay for your actual usage, not predicted usage.

Cheaper energy overnight

Smart E7

All the benefits of our Smart Energy tariff, but designed to pair with Economy 7 electricity meters to offer cheaper electricity after dark. Great for home EV charging or overnight appliance usage.

Most Popular Tariff
Smart Energy

With two simple Unit Rates and no Standing Charge, our core Pay As You Go tariff only charges you for the energy you actually use. Pay for your actual usage, not predicted usage.

Cheaper energy overnight
Smart E7

All the benefits of our Smart Energy tariff, but designed to pair with Economy 7 electricity meters to offer cheaper electricity after dark. Great for home EV charging or overnight appliance usage.

Explore PAYG Tariffs
Giving back

Providing the experience
customers deserve

We believe in improving every part of your energy experience – better support, better rewards, and everything in-between.

Utilita Extra

More reasons to join, more reasons to stay

We believe your energy supplier should give something back, and that’s why we created Utilita Extra. No additional cost to you, no subscriptions – just free competitions every week to win high street gift cards, tech bundles, gig tickets, and so much more. All just for being with us.

Explore Utilita Extra
My Utilita app

Your energy,
in your hands

When comparing energy suppliers, there’s more to consider than price. Our award-winning My Utilita app is built around what our customers value most – greater control, flexibility and convenience. Top-up anytime from just £2, monitor daily usage, automate payments with Autopay, and access personalised energy-saving tips in just a few clicks.

Explore My Utilita
Energy Hubs

Face-to-face support

Most energy suppliers are online or phone-only, but we’re one of the few offering support on your local high street. Visit a Utilita Energy Hub for face-to-face support, help topping up, or even just for a chat and a cup of tea!

Explore Energy Hubs

How to properly compare tariffs between suppliers?

Energy comparison 101

When you’re looking to cut costs, it’s natural to look around at what other suppliers are offering. But energy tariffs can be confusing and it’s important to understand what to actually compare.

The role of the Energy Price Cap

Ofgem’s Energy Price Cap applies to every supplier’s variable tariffs, but the common myth is that this caps how much you pay each month. It doesn’t. Despite the name, it actually caps the rates you’re charged for your energy. Two households on the exact same tariff can be paying completely different amounts each month.

The less you use, the less you’ll pay. That’s why we’re always trying to help keep costs down by giving you our Energy High 5 tips to use less and save more.

PRICE CAP EXPLAINED

Not all energy prices are like-for-like

A lower headline saving can be appealing but may not always give you the savings you expect. Your actual costs can be impacted by:

  • Your actual energy usage.
  • Unit Rates and Standing Charge.
  • Tariff type (Fixed versus Variable).
  • Exit fees.
  • Short-lived discounts or joining incentives that could expire.

Fairer energy,
built around you

At Utilita, we’re always fighting for a better energy deal. We’re lobbying government and energy regulators on behalf of our customers, with the hope of building a fairer, more transparent energy system for those who need it most. Life isn’t always fair, but energy should be.

Read the fairer energy report

Join today

Get a quote in seconds

In a few steps you could be on your way to simpler, easier energy. Just give us a few details, get a quote, and we’ll take care of the rest.

Start your switch
Explore PAYG energy

FAQs

Switching energy suppliers is simple, and a standard switch could take as little as five working days.

Here’s how it works:

1. Choose your new tariff.

2. Add a few details about your home and current supply.

3. Confirm the switch.

Your new supplier then contacts your old one and sorts the admin. Near the switch date, you may be asked for a meter reading so your final bill and first new bill are accurate. If you have a smart meter, this may happen automatically.

If you’ve got large outstanding debt with your current supplier, or your meter has communication issues, this could delay your switch.

We’ll take care of the switching process and keep you updated along the way.

No. We’re Smart Pay As You Go energy specialists, but we offer Direct Debit tariffs too.

For households focused on budgeting, Smart Pay As You Go can be a much simpler way to stay in control of the energy you use and your overall spend. You can avoid estimated bills and only pay for what you actually use day-to-day.

Yes. If you pay energy bills directly to the supplier, you can usually choose your supplier yourself.

There are exceptions to this, including when your landlord pays the bill directly, or if energy is included in your rent. In that case, the landlord chooses the supplier.

If your tenancy agreement says you need to tell your landlord about a switch, make sure you do so after changing supplier. It helps keep everything clear and avoids any mix-ups later on.

If you’ve moved home or you’re not sure who supplies your property, there are a few ways to check.

For electricity, use the Energy Networks Association database or contact your local electricity network. For gas, use the Find My Supplier service or call the Meter Number Helpline. You can also check a recent bill or look for branding on your meter.

If you’ve just moved into a home supplied by Utilita, please fill in our simple Moving In form.

When you leave your old home, make sure you know whose name is on the energy account, take a final meter reading, and give it to your supplier so they can close the account properly. If you rent, check your tenancy agreement too, as it may say when you need to tell your landlord or supplier you’re moving out.

When you move into your new home, you’ll usually be placed on a deemed contract with the current supplier there. Take a meter reading on day one, check whose name should be on the account, contact that supplier, and compare deals if you want to switch. If you’re renting, it’s also worth checking your tenancy agreement for any move-in notification requirements.

If you’re moving out of a home supplied by Utilita, please fill in our simple Moving Out form.

*The information provided in the table is based on data that is public information and non-confidential. Utilita review the information quarterly on calendar year to coincide with the price cap provided by OFGEM to ensure the information presented in the comparison table is accurate. The data will be reviewed on the following dates every year: Q1: 1 January, Q2: 1 April, Q3: 1 July, and Q4 1 October.”

The comparison information stated on this webpage can be verified by using the links and references provided below. These links and references indicate where data was extracted from or where you can otherwise verify our position in respect to these comparisons. These are subject to change between our quarterly review and publication and can change out of Utilita’s control. The products and services presented in the table are not indicative of a level of service from other providers. They are selected to highlight Utilita’s additional products and services versus what is available as standard elsewhere.

1Our tariffs without a standing charge are only available to Pay As You Go customers. We have used the following sources as the basis for our comparisons: British Gas, Octopus, Eon,.

2As of this current quarterly publication, no other provider offers face-to-face customer support within a high-street stores/hubs (or equivalent) relating to public & customer queries. We have used the following sources as the basis for the comparison related to our high-street Energy Hubs: British Gas, Octopus, Eon.

3Jackpot as a £5000 monthly customer reward is a Utilita specific feature where customers are entered into a draw to win. Subject to terms and conditions. We have used the following sources as the basis for our Jackpot and cash rewards comparison: British Gas, Octopus, Eon.

4Utilita Extra is available to all customers, including those on Pay As You Go tariffs without any requirements. Subject to terms and conditions. We have used the following sources as the basis for our Extra rewards comparison: British Gas, Octopus, Eon.

5POWER UP is a feature used exclusively by Utilita to assist customers in applying for a top-up when they have run out of credit. Other suppliers may offer similar Additional Support Credit. We have used the following sources as the basis of our POWER UP and self-service financial support tool comparisons: British Gas, Octopus, Eon.

6All Pay As You Go suppliers are obligated to provide a form of Emergency Credit. We have used the following sources as the basis for our Emergency Credit feature comparison: British Gas, Octopus, Eon. For more information on Emergency Credit, please visit the Ofgem website.

7Smart meters only. Non-smart meter customers can borrow up to £10 electric credit, and £20 gas credit.

8All Pay As You Go suppliers are obligated to provide Friendly Credit Hours. We have used the following sources as the basis for our Friendly Credit Hours feature comparison: British Gas, Octopus, OVO, Eon, EDF. For more information on Friendly Credit, please visit the Ofgem website.

9Uswitch has been selected for its relevance to the industry, its trusted brand name and high standard of requirements to win. We have used the following sources as the basis for our supplier app services and awards comparison: British Gas, Octopus, OVO, Eon, EDF. For more awards information, visit Uswitch.

10Our tariffs without a standing charge are only available to Pay As You Go customers.