Tariffs Explained

Electricity and gas prices on our all of our tariffs will be changing on 1st April 2017. Here’s some information on why we’re doing it, and how it will affect you.

Why is this?

  • Wholesale electricity prices have gone up
  • A price cap managed by Ofgem will take effect
  • Government policy costs such as energy efficiency schemes, are applied to electricity, not gas
  • This means overall our electricity prices will go up, but gas prices will go down

To ensure your charges stay below the cap, regardless of your usage, we have changed the prices and the banding between the first and second unit rates.

Smart Energy

Smart Energy is a 'tiered' tariff and is made up of two prices – 'Unit Rate 1', 'Unit Rate 2' and no standing charges. Unit Rate 1 is collected for the first 180 kWh of electricity or 180 kWh of gas used per month. Unit Rate 2 is lower and collected for all remaining kWh of electricity or gas used in the month.

Premium Energy

Premium Energy is also a 'tiered' tariff and again, is made up of two prices – 'Unit Rate 1', 'Unit Rate 2' and no standing charges. Unit Rate 1 is collected for the first 1 kWh of electricity or 1 kWh of gas used per day. Unit Rate 2 is lower and collected for all remaining kWh of electricity or gas used in the day.

Smart E7 & Premium Smart E7

Our Smart E7 tariff is for electricity via an Economy 7 meter; and it has two day unit rates, one night unit rate, and no standing charge. 'Day Unit Rate 1' is collected for the first 1 kWh of electricity used during daytime hours and 'Day Unit Rate 2' is lower than Unit Rate 1 and applies for the remaining daytime kWh used per day. The 'Night Rate' is lower and it applies for all night usage.

If a customer is an Economy 7 dual fuel customer, i.e. they have an Economy 7 meter and still have a gas supply (maybe for cooking but NOT gas central heating) they would normally be on our Smart Energy gas tariff, for their gas. As before, it has two unit rates and no standing charge. 'Unit Rate 1' is collected for the first 180 kWh of gas used per month and 'Unit Rate 2' applies for all remaining kWh of gas used in the month.

Are these thresholds (Unit Rates) reset every day?

No – for Smart E7, Premium Energy and Premium E7, Day Unit Rates are reset daily, but for Smart Energy the thresholds are calculated and reset on a monthly basis.

The estimated average annual consumption set by Ofgem, remains 3,100 kWh for electricity and 12,500 kWh for gas.

View up-to-date tariff prices

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