Fairer energy,
built around you

As the home of Smart Pay As You Go, we’ve offered a better energy deal since 2003, with our award-winning app, support and extras.

 Fairer energy, <br>built around you
PAYG ENERGY Experts

The home of Smart Pay As You Go Energy

Pay As You Go (PAYG) energy shouldn’t be complicated. We’ve made it easy to track your balance, top-up, and see where your energy is going any time – all from our award-winning app. That’s smart, simple energy with you in control.

Explore Smart PAYG

Why choose Utilita?

Benefits

From in-person support to exclusive giveaways, here’s what we do to put our customers first.

No standing charge

Only pay for energy you use

Most energy suppliers add a daily standing charge to your bill. Our Smart Pay As You Go tariffs don’t. If you’re not using any energy, why should you be charged?

Exclusive rewards

From weekly prizes to big cash wins

Enter weekly Utilita Extra giveaways – from gadgets, gift cards and getaways to Utilita Arena gig experiences, football tickets and more. Plus, win up to £5,000 with Utilita Jackpot, just for being with us.

Award-winning app

Energy made easy with My Utilita

Check your balance, top-up in seconds, and see exactly where your energy’s going – all from the touch of a button in our four-time Uswitch award-winning My Utilita app.

High street shop icon symbolising Utilita's energy services for small retail businesses, such as boutiques and pharmacies.
12 Energy Hubs

The only supplier on your high street

Visit one of our 12 Energy Hubs for friendly, face-to-face energy advice and support—or get help from home through My Utilita, our Help Centre or contact us.

No standing charge
Only pay for energy you use

Most energy suppliers add a daily standing charge to your bill. Our Smart Pay As You Go tariffs don’t. If you’re not using any energy, why should you be charged?

Exclusive rewards
From weekly prizes to big cash wins

Enter weekly Utilita Extra giveaways – from gadgets, gift cards and getaways to Utilita Arena gig experiences, football tickets and more. Plus, win up to £5,000 with Utilita Jackpot, just for being with us.

Award-winning app
Energy made easy with My Utilita

Check your balance, top-up in seconds, and see exactly where your energy’s going – all from the touch of a button in our four-time Uswitch award-winning My Utilita app.

High street shop icon symbolising Utilita's energy services for small retail businesses, such as boutiques and pharmacies.
12 Energy Hubs
The only supplier on your high street

Visit one of our 12 Energy Hubs for friendly, face-to-face energy advice and support—or get help from home through My Utilita, our Help Centre or contact us.

Exclusive Rewards

Powering your home.
Rewarding your loyalty.

With chances to win cash prizes, weekly rewards, gig tickets and more, we're always finding new ways to give back to our customers – consider it a thank you for being with us.
  • £5,000 <br>cash Jackpot

    £5,000
    cash Jackpot

    Where else do you get the chance to win life-changing money every single month? With Utilita Jackpot, you’ll be automatically entered into the draw just for being with us.

  • Latest tech, <br>getaways and gift cards

    Latest tech,
    getaways and gift cards

    We run new competitions every week, giving you the chance to win gift cards, restaurant vouchers, luxury staycations, OLED TVs, kitchen gadgets, gaming tech – and more! All free to enter through Extra in the My Utilita app.

  • Gigs, football, <br>and VIP treatment

    Gigs, football,
    and VIP treatment

    Get exclusive pre-sale access to gigs at our arenas, win free tickets, and relax in style in the Utilita Lounge. You could also nab seats for matches at select football stadiums from Southampton to Sunderland.

  • £50 energy <br>credit rewards

    £50 energy
    credit rewards

    Utilita Jackpot is about more than just one winner. Every month, we send £50 energy credit to 250 customers, because we’re all about making your energy experience better.

  • Grab a free coffee, <br>on us!

    Grab a free coffee,
    on us!

    Every week, enter for the chance to win Tesco, Costa and Amazon gift cards. More treats, more winners, every Friday. It’s just a little something to make your weekend nice – as a thank you from us to you.

  • £50 for you, <br>£50 for a friend

    £50 for you,
    £50 for a friend

    Want to share the love? For every friend you send our way, we'll send you £50 FREE energy credit, and your friend a £50 Amazon gift card too. No limits - the more you refer, the more you'll earn!

ON YOUR SIDE

Our fight to
make energy fairer

The UK’s energy system should work for everyone. From carrying out industry research, to launching energy-saving campaigns, we’re helping pave the way to a fairer future.

A closer look

Breaking down
your bills

You deserve to know where your energy bill goes – so we’ve published the figures. For every £10 you spend on your energy bills, only £4.24 actually goes towards energy usage*. That’s why we’re lobbying the government for a fairer system that protects households.

Utilita High 5

Use less energy.
Save more £££.

Save up to £749 per year with five free, simple changes. We update these tips every season, so you can save energy all year round to help keep your costs down.

Our five tips
Power Price List

See what your home really costs to run

Find out which appliances are costing you the most, and see which changes could make a big difference to your energy bill.

Explore running costs

What our customers say

Testimonials

Don’t just take our word for it. Here’s what our customers think about our customer service, award-winning app and extra rewards.

Great customer service, extremely friendly and very helpful especially for those who are vulnerable and need that little bit of extra support!

Lisa Jane Bull
Utilita Customer

Made everything more convenient for me to top up anywhere, anytime!

Nathaniel
Utilita Customer

Utilita is the best company to be with not because of the competition’s they do they are the best company to be with because they always put the customers first. Utilita always try to save all their customers money.

Steven
Utilita Customer

Great service all around. I love the auto pay option, been with Utilita for many years and very pleased .

H Mouizerh
Utilita Customer

Won the £50 credit and it was on my meter before I even knew I’d won. Nice surprise as I never win anything! Thanks

Della
Utilita Customer

Been a customer for almost 3 years and NEVER had a problem with Utilita.

Elizabeth
Utilita Customer

Great service and I have recently won £50 electric in their prize draw which has helped me and my family tremendously!!! Thank you Utilita!!!

Kirby
Utilita Customer

Brilliant company and the app is really easy to use. They are really helpful if you are struggling too and no standard charge saves me hundreds

Karen
Utilita Customer

Easy to do top ups and the added bonus of being entered in a draw to win a prize for free. I recently had £50 put on my electricity balance from being a winner which was great. Never have any problems with Utilita.

June
Utilita Customer

ALL THINGS ENERGY

Energy solutions
for every need

Whether you’re considering solar panels for your home, or need a business energy quote, we’re here to help.

 

Utilita Business

Your business, sorted

Simple, flexible energy, with a dedicated account manager and free smart meter installation. Plus, why not try a commercial solar package to start saving £££s every year, with clean, green energy.

Get your business quote
Cut your bills

Home solar with Utilita

Cut your electricity bill by up to £1,275** each year with solar panels and battery storage. Get a tailored quote in minutes, with finance or no upfront cost options.

Get your solar quote
Join Utilita Today

Take control of your energy. Get a quote today.

Start your switch to smart, simple energy in just a few steps. Tell us a little about your home, get your quote, and we’ll take care of the rest.

FAQs

At Utilita, we believe in smarter fairer energy – here’s what that means for our customers:

  • Our award-winning app helps you take control of your consumption, and save energy with personalised tips.
  • No Standing Charge on our Pay As You Go tariffs – only pay for what you use.
  • Enter exclusive prize draws to win cash, vouchers, tech, tickets and more with Utilita Extra.
  • Get in-person support on the high street in our Energy Hubs.

You can start your switch to Utilita here.

Complete our online form by telling us a little about your home, and we’ll offer you a quote in 30 seconds.

If you want to go ahead with your quote, we’ll take care of the switching process from start to finish. There’s no need to tell your old supplier, we’ll take care of that – but they might ask you for a final meter reading.

Switching energy suppliers usually takes no more than five working days.

If you prefer, you can choose a switch date further in advance.

None of Utilita’s Pay As You Go tariffs include a Standing Charge, which means you’ll only pay for the energy you actually use.

If you’re eligible for the Warm Home Discount (WHD) and Utilita was your energy supplier on 23 August 2026, we’ll be responsible for your WHD payment.

We’ll start making payments from January 2027, and the scheme will end for the year on 31 March 2027.

*The source of this information can be found in our Fairer Energy Report.

**This figure is based around a large electricity usage home in the UK (using roughly 5700 kWh per year). You can save up to £916 per year by installing a 16-panel system with our 5.32kWh battery storage. You can also earn up to a further £359 per year by exporting excess energy back to the grid at an electricity export rate of 12p per kWh. The calculations follow MCS standard procedure and assume a self-consumption rate of 54% for systems with battery storage and 22% for those without. The current unit rate is based on the energy price set by Ofgem at 26.103/kWh. Actual savings may vary depending on the specific equipment chosen and your precise annual energy consumption. Savings may also vary dependent on your property location and any obstacles which could cause your roof to be in shade, reducing the solar generation as a result.