Keep your number

If you'd prefer to keep your current mobile number and transfer it to your new Utilita Mobile SIM, complete the form below and we'll handle the rest.

About you

We will only use this to get in touch if there is an issue with transferring your number.

Your numbers

PAC code

Get a PAC code from your old mobile provider to transfer your mobile number to Utilita. To receive a PAC Code, simply insert your old SIM into your phone and text PAC to 65075. You'll get a code in 60 seconds. It's that easy.

Please check the details you have entered before pressing submit.

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Thank you!

Your number will be transferred to your Utilita Mobile SIM the next working day. If there are any issues during the transfer, we will get in touch using the email you provided on the form.

Remember, your network may be interrupted during the time the transfer takes place - if this happens, please restart your phone.

Download the app.

Manage your Utilita Mobile account with the tap of your phone.


Still need help?

The fastest way to get in touch is to chat to us online. Available 24/7.

CHAT TO US

Utilita Community

Find answers to your questions and share solutions with other Utilita customers.

Get help

    If you need to get in touch

  • Send us an email
  • Call us

    Only call if you need to, otherwise please send us an email.

    You can call us Monday to Friday, 8am to 6pm (closed bank holidays) on 03300 585 508 or by dialling 500 on your Utilita Mobile.

These options are reserved for support with Utilita Mobile only. For all Utilita Energy queries, visit our Help Centre

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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh, SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem