Sometimes it’s easier to speak to a person – in order for us to answer your enquiry quickly and efficiently, we need to ensure you’re speaking to just the right advisor for the job!
Click on the top-up card that looks like yours:
You can also leave your readings on our free automated Meter Reading Line by calling 03452 093 750.
You can send an email to firstname.lastname@example.org or text 'Utilita' followed by your account number then 'Elec' - meter reading and/or 'Gas' - meter reading to 84433 (SMS charged at your standard network rate).
You can use our online meter readings form.
If you would prefer to speak to a Customer Services Advisor please call 03452 072 000.